Consumer Data Privacy Policy

Effective Date: 01/01/2025

Introduction

NeuroCapital (“we,” “us,” or “our”) is committed to protecting the privacy of our customers and website visitors. This Consumer Data Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website neurocapital.co (the “Website”), shop with us, or otherwise interact with our services.

By using the Website or purchasing from us, you agree to the terms outlined in this Privacy Policy. If you do not agree, please refrain from using our services.

1. Information We Collect

We may collect the following types of personal information from you:

1.1 Personal Information Provided by You

  • Name

  • Email address

  • Phone number

  • Billing and shipping address

  • Payment details (e.g., credit/debit card information)

1.2 Automatically Collected Information

  • IP address

  • Browser type

  • Device type

  • Pages viewed

  • Time spent on the Website

  • Referring URL

1.3 Cookies and Similar Technologies We use cookies, web beacons, and other tracking technologies to enhance your browsing experience and improve our services. 

2. How We Use Your Information

We use the information collected for the following purposes:

  • To process and fulfill your orders

  • To communicate with you about your purchases, account, or inquiries

  • To improve our Website and services

  • To send you promotional offers, newsletters, and other marketing communications (you may opt out at any time)

  • To detect and prevent fraud or unauthorized activity

  • To comply with legal obligations

3. How We Share Your Information

We do not sell your personal information. However, we may share your information with third parties in the following circumstances:

3.1 Service Providers We share information with trusted service providers who assist us in operating our Website, processing payments, delivering products, or conducting marketing activities.

3.2 Legal Obligations We may disclose your information to comply with applicable laws, regulations, or legal processes.

3.3 Business Transfers In the event of a merger, acquisition, or sale of all or part of our business, your information may be transferred to the new owner.

4. Your Rights and Choices

You have the following rights regarding your personal data:

4.1 Access and Correction You can access, correct, or update your personal information by logging into your account or contacting us.

4.2 Data Deletion You may request the deletion of your personal data by contacting us. Please note that certain information may be retained as required by law or for legitimate business purposes.

4.3 Marketing Preferences You can opt out of receiving marketing communications by clicking the “unsubscribe” link in our emails or contacting us directly.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, loss, misuse, or alteration. However, no data transmission or storage system can be guaranteed 100% secure.

6. Retention of Information

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements.

7. Third-Party Links

Our Website may contain links to third-party websites. We are not responsible for the privacy practices of these websites, and we encourage you to review their policies before providing them with your personal information.

8. Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We encourage you to review this page periodically for the latest information on our privacy practices.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:

  • Email: ingra@neurocapital.co

  • Phone: +27 82 612 2378